Welcome to our Subur Tea Store!
Privacy Policy
PRIVACY POLICY – SUBUR TEAS
Introduction
Subur Teas is committed to protecting the privacy of individuals, businesses, and partners who interact with our website and services. As a tea trading company serving both domestic and international markets, including GCC countries, we understand the importance of maintaining confidentiality, transparency, and responsible handling of personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, submit enquiries, or engage with our services. By accessing our website, you agree to the practices described in this policy.
Information We Collect
We may collect different types of information depending on how you interact with our website:
- Personal Information
- Name
- Email address
- Phone number
- Company name
- Country and location
This information is typically collected when you:
- Fill out contact forms
- Request product details
- Submit business enquiries
- Business Information
For distributors, wholesalers, or hospitality buyers, we may collect:
- Business details
- Order requirements
- Communication history
- Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referral sources
This helps us understand user behaviour and improve website performance.
How We Use Your Information
We use the information collected for the following purposes:
- To respond to enquiries and provide business communication
- To process product requests and manage orders
- To improve our website content, functionality, and user experience
- To understand market demand across GCC and international regions
- To send relevant product updates or business communication (where applicable)
- To maintain internal records and operational efficiency
- To comply with legal and regulatory obligations
We ensure that all usage of your information remains aligned with business purposes and is not misused.
Data Storage and Retention
Your information is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected.
We may retain your data:
- For ongoing business communication
- For legal, accounting, or compliance requirements
- For maintaining historical business records
Once the data is no longer required, it is securely deleted or anonymised.
Data Protection & Security
Subur Teas implements appropriate administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
These include:
- Secure data storage systems
- Controlled access to information
- Regular monitoring of website security
While we take strong precautions, users should understand that no online transmission is completely secure, and we encourage safe browsing practices.
Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your data may only be shared in the following situations:
- With trusted service providers assisting in website operations or communication
- With logistics or operational partners for order fulfilment
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Subur Teas
All third parties are expected to maintain confidentiality and use the data only for defined purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Understand user behaviour
- Improve website performance
- Provide relevant content
You may choose to disable cookies through your browser settings, although some features of the website may be affected.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access your data
- The right to request correction or updates
- The right to request deletion of your data
- The right to withdraw consent for communication
- The right to restrict or object to data processing
To exercise any of these rights, you may contact us directly
International Data Use
As Subur Teas serves clients across GCC and international markets, your data may be processed across different regions. We ensure that appropriate safeguards are in place to maintain data protection standards regardless of location.
Third-Party Links
Our website may contain links to third-party websites for informational purposes. Subur Teas is not responsible for the privacy practices or content of external websites, and users are advised to review their respective privacy policies.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in business practices, legal requirements, or website functionality.
Users are encouraged to review this page regularly to stay informed about how their information is protected.
Our website may contain links to third-party websites for informational purposes. Subur Teas is not responsible for the privacy practices or content of external websites, and users are advised to review their respective privacy policies.
Contact Us
For any questions, concerns, or requests related to this Privacy Policy, you may contact:
Subur Teas
Email: info@suburtea.com
Phone: +91 9707775656
Location: SUBUR TEA CO. , 1046, 2ND FLR GALA NO. 202 SARA COMPLEX NR HDFC BANK, PADGHA, BHIWANDI, THANE, MAHARASHTRA, INDIA, 421302
